Gn99's Terms and Conditions — Fully in Bengali

Gn99 (hereinafter referred to as the "Platform" or "we") is an online gaming service operated for users in Bangladesh. These Terms and Conditions apply to all services, games, promotions, and transactions on the Platform.

To be eligible to use gn99's services, you must:

• Minimum age 18 years or older.
• Must be a legal citizen or resident of Bangladesh.
• Must be of sound mind and legally capable of entering into a binding agreement.
• If a previous gn99 account was closed, re-registration will not be permitted.

Gn99 reserves the right to update these Terms and Conditions at any time without notice. Continued use of the Platform after changes are published will be considered your automatic acceptance of the revised terms. We recommend reviewing this page regularly.

Registering on gn99 is completely free and takes only a few minutes. However, you must provide accurate and truthful information during registration. Opening an account with false or incorrect information is a violation of gn99's Terms and Conditions and may result in account termination at any time.

Only one account is permitted per person. If the same individual opens multiple accounts, all accounts will be closed and deposited funds may be forfeited.

For account verification, gn99 may request the following information:

• A copy of your National ID (NID) or birth registration certificate.
• A verifiable screenshot of the mobile banking account.
• A copy of a bank statement or utility bill may be required in certain cases.

Withdrawal access may be limited until verification is complete. You are solely responsible for keeping your account password and login details confidential. Any unauthorized access to your account must be reported to our support team immediately.

The following Terms and Conditions apply to all deposits and withdrawals on gn99. We support secure transactions through Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket.

Deposit conditions:

• Minimum deposit amount is BDT 500.
• Deposited funds are typically credited to your account within 5 minutes.
• Only a mobile banking account registered in your own name may be used for deposits.
• Funds sent from third-party accounts will not be accepted and will be returned.

Withdrawal conditions:

• Minimum withdrawal amount is BDT 500.
• Withdrawals are available to verified accounts only.
• Standard withdrawals are processed within an average of 3–15 minutes.
• Bonus funds must meet the specified wagering requirements before any withdrawal can be made.
• Gn99 reserves the right to place withdrawals on hold in cases of suspicious transactions.

Gn99's bonuses and promotions are designed to give players more value. However, each bonus offer comes with specific Terms and Conditions that must be followed.

General Bonus Terms:

• Bonuses generally require 1–30x wagering, which may vary depending on the offer.
• Multiple bonuses cannot be combined at the same time unless explicitly stated in the offer.
• Bonuses are typically applicable to specific games and cannot be used across all games.
• Every bonus has an expiry date. Any unused bonus will be automatically forfeited once it expires.
• Only one account per household or IP address is eligible to receive a bonus.

Gn99 reserves the right to modify, suspend, or cancel any bonus offer at any time. Any attempt to abuse or fraudulently claim a bonus will result in the closure of the account involved.

All games on gn99 are powered by internationally certified Random Number Generator (RNG) technology. This ensures that every game outcome is completely fair and not predetermined.

Important Terms and Conditions regarding gaming policy:

• The use of automated bots, software, or any artificial means to play games is strictly prohibited.
• Any attempt to manipulate or cheat game outcomes will result in permanent account closure.
• Using multiple accounts to claim bonuses or gain advantages in games is prohibited.
• Any winnings resulting from a technical error will not be considered valid and gn99 reserves the right to void them.
• Misconduct toward a dealer in a Live Casino game may result in removal from that round.

Gn99 retains logs and history for all games. In the event of any dispute, server logs will serve as the definitive record.

Gn99 believes gaming should be a source of fun — not stress. That is why responsible gaming is a core part of our Terms and Conditions and is given the highest priority.

We provide the following protective measures for players:

• Deposit limits: Set daily, weekly, or monthly deposit limits.
• Session Timer: Automatic alerts or logout after a set period of inactivity.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform.
• Reality Check: Periodic in-game reminders about time spent and amount wagered.

If you feel that gaming is having a negative impact on your life, please contact our support team or Responsible Gaming View the page.

Gn99 takes the protection of users' personal data very seriously. Information you provide will be used solely for the following purposes:

• Account verification and management.
• Payment processing and fraud prevention.
• Customer service and communication.
• Fulfilling legal obligations.

Your personal information will never be sold or transferred to third parties. For more details, please refer to our Privacy Policy Read.

Gn99 reserves the right to suspend or permanently close any account without prior notice under the following circumstances:

• Violation of any provision of these Terms and Conditions.
• If registration is completed using false or incomplete information.
• In cases of suspected fraudulent activity or money laundering.
• If bots or automated software are used.
• Operating multiple accounts.
• The account has been inactive for an extended period (12 months or more).

Users may request account closure at any time by contacting our support team. Any valid balance remaining at the time of closure will be returned through the standard process.

If a dispute arises regarding a transaction or game outcome, gn99 resolves it through the following process:

1. Step 1: Submit a complaint to our support team via live chat or email. An initial response is typically provided within 24 hours.
2. Step two: Complex cases are escalated to the senior review team and resolved within 72 hours.
3. Step three: If both parties are not satisfied, independent third-party mediation may be arranged.

Game server logs and database records will be treated as the definitive evidence. Completing gn99's internal dispute resolution process is mandatory before taking any matter to court.

Gn99 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. The effective date of any changes will be noted at the top of this page.

For significant changes, we will notify you via your registered email or app notification. However, this is not a binding obligation of gn99; it remains the user's responsibility to check this page regularly.

Continued use of gn99 after updated terms are published will be considered acceptance of the new terms.